PRIVACY POLICY

The purpose of this privacy policy is to inform users of the bowdies.fr website about how their personal data is collected, used, stored, and protected when they browse and make purchases.

1. Data Controller

The personal data recorded on this site is processed by:

BOWDIES

Contact email: bowdies.contact@gmail.com

2. Data Collected

When using the site, the following data may be collected:

• First and last name
• Postal address
• Email address
• Phone number
• Payment information (processed securely)
• IP address and browsing data (via cookies)

This data is only retained when the user voluntarily provides it (order, contact form, newsletter subscription, etc.).

3. Purposes of Processing

Personal data is recorded for the following purposes:

• Processing and shipping orders
• Customer relationship management and after-sales service
• Sending order-related communications
• Sending marketing communications, subject to consent
• Improving browsing and user experience
• Complying with legal and tax obligations

4. Recipients of the Data

Personal data may be transmitted to service providers acting on behalf of the site, including:

• E-commerce platform: WordPress
• Payment providers: Stripe, PayPal
• Carriers: Colissimo, Mondial Relay

These providers commit to ensuring a level of security and confidentiality in accordance with legal requirements.

5. Retention Period

• Order-related data is kept for 6 years, in accordance with accounting obligations.
• Data used for marketing purposes is kept for 3 years from the last contact.
• Cookies are kept for a maximum of 13 months, in accordance with current regulations.

6. Security

All technical and organizational measures are implemented to guarantee the security and confidentiality of personal data.

Payment information is processed via secure connections (SSL) and PCI-DSS standards.

7. User Rights

In accordance with the General Data Protection Regulation (GDPR), every user has the following rights:

• Right to access, rectify, or erase data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

Any request can be sent to bowdies.contact@gmail.com. A response time of a maximum of 30 days is provided.

8. Cookies

The site uses cookies for browsing, audience measurement, and personalization of the user experience.

The placement of certain cookies is subject to the user's prior consent, via a banner during the first visit.

Cookie settings can be modified at any time in the browser preferences.

9. Modifications

This policy may be updated at any time to reflect legal or technical changes.

The current version is the one published on this page.